Frequently asked questions
Clear answers for growing SaaS teams evaluating Managed GRC and SOC 2 readiness support.
Managed GRC means GetComply runs the operational cadence of the program with your team. That includes scope, follow-through, evidence review, recurring reviews, policies, risk tracking, questionnaires, and preparation around the audit cycle. It does not mean your company outsources management accountability or decision authority. GetComply owns the operational work. The client retains business accountability and decision authority.
GetComply is built for growing, cloud-hosted B2B SaaS companies that face customer assurance pressure but do not yet have a full internal GRC function. The work often sits with a founder, CTO, engineering leader, security lead, or operations lead by default.
No. GetComply is specifically designed for teams that do not yet have a dedicated GRC lead.
The advisor maintains the working plan, helps define scope, identifies gaps, drafts and refines materials, assigns focused next steps, reviews evidence, tracks blockers, documents risk decisions, and prepares the program for the independent CPA firm and recurring customer requests.
Your team confirms internal facts, provides approved access to information and evidence, approves policies and decisions, authorizes technical changes, attends key checkpoints, and retains responsibility for business risk and management representations.
Not by default. Your company keeps control of its systems and infrastructure. GetComply usually works from the records, approved exports, screenshots, reports, and workspace access needed for the engagement. Any direct access must be specifically approved, limited, and appropriate to the work.
There is no honest fixed timeline for every company. Launch Readiness is usually planned for four to six months, but timing depends on scope, existing controls, evidence quality, required remediation, internal responsiveness, the observation period when applicable, and the CPA firm's schedule.
No. GetComply prepares and operates the program. An independent CPA firm performs the examination and issues the report.
No. The independent CPA firm determines its procedures, findings, and opinion. GetComply improves readiness by helping the company implement and operate the program, review evidence, resolve gaps, and prepare the supporting context. No ethical provider should guarantee an independent examination outcome.
Yes. GetComply does not require a specific CPA firm and does not mark up the audit fee.
GetComply can work alongside the platform you already use. Those tools can help with integrations, monitoring, and evidence collection. GetComply supplies the operating ownership, judgment, review, and follow-through around them.
A platform can show tests, collect data, and organize controls. Someone still has to decide scope, assign owners, address weak controls, review evidence, document decisions, and maintain the recurring program. GetComply provides that human operating layer.
A traditional consultant may be the right choice for a defined assessment or specialist project. GetComply is designed for teams that need the work to continue after the findings are delivered. The service includes recurring follow-through, evidence review, and ongoing program operation.
No. Audit fees are separate and paid directly to the independent CPA firm.
Evidence review means checking whether a record includes the context needed to support the control, such as the system, date or period, population, reviewer, approval, result, and follow-up. GetComply identifies missing context before the record is organized for the CPA firm. The CPA firm makes the final determination about sufficiency. See evidence examples →
Most teams continue into Managed GRC so vendor reviews, access reviews, policy work, risk tracking, questionnaires, evidence, and the next audit cycle remain active.
No. A small number of stable existing clients may later qualify for a lighter ongoing service once the program is mature and the recurring workload has reliably decreased. It is not available as an entry plan.
Book an intro call. We will discuss what is creating pressure, who owns the work today, what is already in place, and the most practical starting point.
Readiness Checklist
A two-minute readiness check
This checklist does not determine whether you will pass an examination. It helps identify whether the basic scope, ownership, control, and evidence foundations are visible today.
0–3 — The program likely needs foundational scoping and design.
4–7 — Some foundations exist, but ownership or evidence may be inconsistent.
8–10 — The basics are visible; detailed readiness still depends on scope, operation, and evidence quality.